“Exposure to aggressive behavior at work is associated with a wide range of negative consequences for individuals and organizations, including negative work attitudes, reduced well-being, and, in cases of physical violence, bodily injury or death. The fact that such a large percentage of the American population has experienced workplace aggression demonstrates the need to address it.”
“The stereotypical belief that large numbers of employees are 'going postal' is a bit of a myth. 47 million Americans experience psychological or physical aggression while on the job. Interestingly, workers pinpoint the general public as the most significant source of this aggression, as opposed to other co-workers or supervisors.”
“The stereotypical belief that large numbers of employees are 'going postal' is a bit of a myth. Interestingly, workers pinpoint the general public as the most significant source of this aggression, as opposed to other co-workers or supervisors.”
“Forty-seven million Americans experience psychological or physical aggression while on the job. Interestingly, workers pinpoint the general public as the most significant source of this aggression, as opposed to other co-workers or supervisors.”
