“[Weighing about as much as an SUV and powered by two jet engines tiny enough to slip into the trunk of a car, VLJs have the aviation industry giddy with possibilities.] Our fleet forecast projects that these manufacturers may not be able to build enough of these things fast enough, ... If they're anywhere near as advertised in terms of performance, it's going to be a stampede to buy them.”
“During the 1990s they were getting used to a cushy environment where they could charge [business travelers] what they wanted. They assumed that, 'We're a premium airline, [so] you'll pay a premium price.' They should have known better.”
“The alternative for Denver is Frontier. I put the grant in because I thought I had a pretty decent plan to get additional service to the West. In the past, United has been pretty nonchalant about wanting to add another flight to that market.”