“Nobody was hurt, fortunately. We have a lot of training, policies, and procedures in place to help protect the employees. The employees have done a wonderful job making sure they followed all those and protected themselves.”
“It's hard enough to work [an overnight] shift and then to have to worry about people coming into your store and threatening their lives. It makes it very difficult.”
“Everybody is for peace. Nobody says they're against it. But we really wanted to take this abstract idea and put a human face to it, and let people know the idea of peaceful resolution isn't just something that needs to happen on the far side of the globe. It's something that needs to happen here too.”
“The people who came in told us such amazing stories of their personal journeys, how they got to Madison, that we just threw out the scripts. What these people are talking about in their native tongues are their own personal experiences.”
