“System failures and slowdowns can diminish employee productivity, reduce customer satisfaction, and perhaps even result in loss of customers. The key to avoiding such failures and maintaining peak performance lies in diagnosing and resolving issues quickly, before they become serious problems. Large IT organizations that rely on IBM Tivoli Enterprise Console for their system monitoring needs can benefit tremendously by automating problem and incident management steps and processes. With automation, our technology eliminates the need for scripting, custom coding, or even professional services for IBM TEC tasks, thereby substantially reducing operational costs and increasing overall IT productivity.”
“System failures and slowdowns can diminish employee productivity, reduce customer satisfaction, and perhaps even result in loss of customers. The key to avoiding such failures and maintaining peak performance lies in diagnosing and resolving issues quickly, before they become serious problems. Large IT organizations that rely on IBM Tivoli Enterprise Console for their system monitoring needs can benefit tremendously by automating problem and incident management steps and processes.”
