“IT is our business. We have to plan more like a large enterprise would, with large generators, redundancy, multiple service providers and a much higher level of network capability.”
“To be able to provide what we're providing and have only 50 employees is huge. How we do that is through strategic hosting partnerships and security partnerships—the two major areas for any Web-based company.”
“It costs a whole lot more to do that, but the results of not doing it for us, from a business perspective, were much higher than the cost of doing it initially. One breach or one failure could cost us all of our partners.”